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Blog - Page 85

A collection of 2,455 blog posts

OpenApr 30, 2014
Meet The Single Line of Code That Generates Nearly $4 Million a Year

At the core of how Buffer schedules posts is one line of a cronjob configuration that hasn’t been touched since the very start when Joel founded Buffer. We still rely on that single cronjob that runs every minute of every day. While this configuration is the same, everything else around it has evolved. Today, Buffer schedules on average 300 posts per minute and over 432,000 posts a day. Here’s a look at some of the challenges and iterations we’ve made to the core of wha

Online MarketingApr 29, 2014
How to Win Friends and Influence Your Audience: 10 Theories to Know For Greater Persuasion

What are we really talking about when we’re talking about conversions? Persuasion, right? Influence. When we talk about conversions, we are—most of the time—discussing ways we can be more persuasive, more influential. We’re interested in meeting the needs of customers, fans, and followers and doing so in a way that truly speaks to them. So how can you persuade—i.e., convert—better? Perhaps not surprisingly, the hacks for conversion and persuasion begin with psychology. Understanding why some

OpenApr 28, 2014
The Power of Every Word: Why I Stopped Using “Actually” and “But” In My Customer Service Emails

One of my favorite “happiness hacks” has been to attempt to remove the word “actually” from my vocabulary. This has been remarkably hard to do, and I still have to struggle not to let it past my lips or fingers. At Buffer , we have found that there is a small band of words that takes away from your message, and “actually” is their leader. It almost doesn’t matter how good the news is; if it comes after “actually,” I feel like I was somehow wrong about something. Con

Guides & CoursesApr 28, 2014
Unlock the Power of Google+: 13 Ways to Gain Engagement, Optimize Posts And Create Community

Few social media practices escape the arm of experiments here at Buffer. We love testing, iterating, and testing again to find ways to boost our metrics and explore new ways to interact better with our audience. Now Google+’s turn has finally come. We have made pushes on Twitter, Facebook, and LinkedIn to grow our numbers, and most recently we’ve been trying out some new tactics with Google+. And while doing so, we noticed that many others are talking about and testing out Google+ right alongs

OpenApr 25, 2014
Kevan Lee is Buffer’s Newest Content Crafter

I’m thrilled to introduce Kevan Lee as Buffer’s newest Content Crafter—but for those of you who frequent the Buffer blog, he hardly needs an introduction. So many of you have already grown to know and appreciate Kevan from his thoughtful, thorough and impeccably researched posts on the Buffer blog over the past 6 weeks. Thanks to his open, personable and honest writing, we’ve all watched as Kevan grew his Twitter account from newbie status [http://blog.bufferapp.

ResearchApr 24, 2014
The Scientific Guide to Pinterest Marketing: How to Create Popular Images for More Pins and Better Conversion

Have you heard the good news? You can now share, schedule and measure your Pinterest Pins through Buffer! Buffer Awesome and Buffer for Business customers can: * Pin from anywhere on the web, or upload your own image * Create a variety of unique daily Pinning schedules customized just for you * Track and measure repins, likes, and comments Anyone can try out this fun new feature! Authorize your Pinterest account now and try scheduling to Pinterest for 7 days free: What should I be doing

OpenApr 23, 2014
Dan Farrelly is Buffer’s Newest Front-End Engineer

I’m so excited to announce that Dan Farrelly is Buffer’s next engineer! Dan now lives in San Antonio and has been tremendous in helping us further our front-end.  The thing that amazes me the most is how Dan is completely self-taught.  He started in Civil Engineering, previously working in construction management and made the switch to web development.  He worked at Slated, a startup that connects independent filmmakers with investors, before joining Buffer. In Dan’s short time at Buffer he’s

Tips / How ToApr 23, 2014
The Twitter Strategy Guide: 14 Twitter Tips to Take Your Tweeting to the Next Level

The line between a beginner Twitter user and a seasoned pro is a fine one indeed. The distinction changes daily—sometimes hourly—for me. One minute I feel like I’ve got this Twitter thing figured out and the next I find myself overwhelmed by how little I really know . When I dove headfirst (or feetfirst? either way my eyes were closed) into Twitter, I tried just about everything to find the best

Content MarketingApr 22, 2014
The Power of Storytelling: How We Got 300% More People To Read Our Content

Imagine that you’ve written a blog post that can help thousands of people solve a really painful problem. You’ve written the post, edited it, looked it over a few times to make sure that you didn’t miss anything important, and hit ‘publish.’ You send the post out to your list, share it on all of your social networks , and settle in to see what

OpenApr 22, 2014
From Taiwan to Bali: How I Toured Asia, While Working as an Engineer for a Distributed Team

In August I was given the amazing opportunity to join Buffer as a front-end developer. At that time I was living in Taipei teaching English. Buffer is a distributed company so while I coded for them I was able to continue teaching. At the end of October, I left my teaching job because I just couldn’t do both jobs for much longer. It left me exhausted with no time for side-projects.

ToolsApr 21, 2014
The Big List of The 61 Best Social Media Tools for Small Business

Banana Republic and Susan’s Neighborhood Shirt Shop could be using the same social networks—Twitter, Facebook, Google+, etc.—but their marketing plans and their marketing tools are likely quite different. Enterprise solutions are great for the big guys, but the rest of us are in the market for something more our size. Small businesses are eager to find valuable tools that take a lot of the time and trouble out of social media marketing and that do so without costing an arm and a leg. I think we

Why The Buffer Team Goes On Multiple International Retreats Every Year

Hi there! This is an older post that we’ve kept around for transparency but that means that sometimes the information is no longer accurate. Head to our homepage to view our most recent posts. For me, one of the most exciting parts of the culture we’ve developed at Buffer is our international retreats. Three times a year (for now) we gather the whole company together. Previously, we took a team of 10 to Thailand and we’ve just returned fr

OpenApr 18, 2014
Steven Cheng is Buffer’s First Growth Engineer

I’m happy to announce that Steven Cheng is Buffer’s first growth engineer! Steven—who lives in Taipei, Taiwan—works on all things growth at Buffer, building out the growth dashboard, analyzing experiments and other data, and making recommendations to the product team. Steven has a ton of startup experience under his belt, spending 4 years at security startup Amorize Technologies through its acquisition 2013. He then worked in Beijing on a location startup, before joining Buffer earlier this ye

Tips / How ToApr 18, 2014
5 Tips to Optimize Your New Twitter Profile

Change is coming to your Twitter profile. Big, beautiful change. Twitter is currently rolling out a profile redesign to all users, a redesign that puts an even greater emphasis on the great Twitter content that you share and one that provides some bonus opportunities to make a branding splash. Visual content will get a big boost. Top tweets will get a bump. And we’ll all be scrambling to find out what works best on this extreme makeover of our Twitter homes. While you wait your turn to find yo

Content MarketingApr 17, 2014
8 Winning Headline Strategies and the Psychology Behind Them

Recently I dug into all the research I could find about headlines for a Mozinar on The Science of Writing Must-Click Headlines on Social Media. I found plenty of data about what words are used in the most shared headlines and social media posts, how long headlines should be and more. What was especially interesting was to dig into the psychology behind some well known headline formulas to begin to understand what makes them so irresistibly clickable. Here’s an overview of what I discovered—8 w

ReportsApr 17, 2014
Revenue and Growth Report: How Our Awesome and Business Plans Fared in March

We’re excited to share with you an inside look at Buffer’s revenue and growth stats for the last month. If you read our monthly overview , you likely have an idea of the big-picture progress of Buffer, and we hope the revenue and growth stats here illuminate some of the finer details of our journey. Our revenue is earned primarily through two subscription sources: Awesome Plan and Business Plan. In the charts below, you can see how each o

Content MarketingApr 16, 2014
The Complete List of Evergreen Content Ideas for Your Blog

A good tweet peaks at 18 minutes . An evergreen blog post lasts for years. It’s crazy to see the disparity between two pieces of content that we all create on a regular basis. It’s a little reassuring, too, that some things we make online have a chance to endure. Having this long-lasting content on your blog and in your archives is a boon to traffic, social

ReportsApr 16, 2014
Buffer’s March Engineering Report: 5 Whys, Reliability, Open Source, and More

March was an incredible month for the engineering team at Buffer.  Looking back, it’s pretty exciting to see what all we’ve accomplished for moving the ball forward and how we’ve executed on some of our engineering goals.  Here are some stats and tl;dr for March: * 1 person converted to full-time (yay Dan Farrelly !) * 6 “5 whys” conducted * 1 new open source project started * 15 minutes of system wide downtime * Switched to New Relic for platform monitor

ReportsApr 15, 2014
Hiring at Buffer in March: Increasing Engineering Salaries in SF, 1,944 Applicants, 3 Offers Made

It’s been a great month for growing the Buffer team in March. The team is currently 20 people, compared to 17 in February . Here’s an overview of everything happening in the individual areas: Applications overview We saw an incredible amount of 1,944 applications come in in March, which has been absolutely, positively overwhelming. Here is a breakdown of the different areas: Engineering Happiness Commun

Guides & CoursesApr 15, 2014
The Complete Guide to Growing Your Organic Facebook Reach

Nowadays, when I endeavor to check my Facebook statistics, I do so with the window open, birds singing, a pint of ice cream at my desk, and party jams playing on my jambox. I must balance the bad news with some good. Checking Facebook statistics has been bad news for a lot of us lately as we wrestle with declining numbers and shrinking reach. As the Facebook algorithm continues to change and adapt, we continue looking for answers. Why can’t we reach more fans with our updates? What kind of con

OpenApr 14, 2014
Introducing Open Equity: Buffer’s Equity Formula and Full Individual Breakdown

Ever since we established the Buffer values that are at the heart of our company culture, we’ve been continuously on the lookout for new ways to live those values every day – particularly our important value of defaulting to transparency. Last year, Buffer shared all of our salaries and the formulas behind them. We

Tips / How ToApr 14, 2014
How to Find Your Social Media Marketing Voice: The Best Examples, Questions and Guides

Among the many ways to stand out on social media—killer content, amazing visuals, specific formatting, and more—one that often gets overlooked is voice. We don’t want brands talking at us as if we are dollar signs. We want authentic communication.  Finding a voice for your social media marketing can be difficult because the concept is somewhat unlike other optimization strategies online. Voice is not a statistic you can track or a design element you can tweak. Voice goes deeper than that.  Ins

ReportsApr 11, 2014
Buffer March Update: More Focus on A/B Testing, Our First Happiness Engineer and 10% MRR Growth

March was a really amazing month for us at Buffer: 10% MRR growth and awesome increases in daily and monthly active users, too! I’m happy to share with you our update for March that I just sent to Buffer investors. Let me know if I can answer any questions about this. :-) If you want to read our update from February, you can take a look here . Traction update * New users: 71,000 (Total: 1,407,000, fro

Online MarketingApr 10, 2014
How to Perform an A/B Test on Headlines, Tweets, Traffic, and More

Do you ever wonder how often you’re being A/B tested? The practice is so commonplace among websites and marketers these days that at any given point at any given website you could be part of a grand experiment in optimization. I often hope this is the case. I love the science and analysis behind improvements—both on the web and in the real world—so I find myself clicking a blue button and hoping my participation is making a website better. I love participating in A/B tests, and I love performi