The Complete Guide to the Brand New Buffer Web App

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What a crazy few weeks here at Buffer HQ in San Francisco to make everything work out in time for Christmas. The last thing we wanted to happen was for you to not get your shiny new presents. And fortunately, it all worked out. The brand new Buffer is ready today. We’re launching both a brand new web app and iPhone app today.

So without, further ado, let’s dig in and have a look around about what’s new:

Easily manage all your social accounts

With the new Buffer web app, we wanted to give you a much clearer overview of all the social accounts you want to post to:

 

From the new compose menu in the top left you can easily start sharing to all your social accounts. Of course, the smartest way is still our browser extension, which lets you Buffer any page you come across:

With the click of a button you can add multiple accounts to your Buffer stream, including Twitter, Facebook, Facebook pages, LinkedIn, LinkedIn groups and App.net:

A better stream of all updates in your Buffer

An important thing that we noticed is that more and more of you started sharing images, videos and other media type next to links and text. We tried to optimize for this and show you all images, links and texts more clearly in your Buffer waiting to go out:

 

Better analytics, including “Top posts” from you

A key focus with this update was to improve the way you can access your analytics. It is now very easy to view the analytics, with a nice big button at the very top of your account area. You can browse through super easily and learn how many clicks, retweets, likes and so forth you’ve received on your updates.

We’ve also introduced “Top posts”, which will indicate the best performing updates you’ve put out with Buffer:

 

4 Awesome new features to make your sharing even smarter with Buffer

With the new dashboard we also have some awesome new features available for you. They are things focused to help you to share the content that performed the best and make your stream on Twitter, Facebook or anywhere else even more consistent. Here it goes:

1. Copy updates from one stream across to other social accounts

You can now simply drag and drop any update, say in your Twitter account, and drag it over to your Facebook or LinkedIn one. It’ll be copied and go out for that account too:

2. A shuffle option: Mix up what’s in your Buffer queue

Simply mix up the content that goes out of your Buffer and let our algorithm randomise the order. Especially if you are Buffering a lot of links from one source and want to have it mixed up, hit the shuffle button and give your friends and followers a better stream:

 

3. Share your “Top posts” from analytics to other accounts

Seen that one of your Tweets has done really well? Why not publish it on Facebook too, chances are you might get tons of engagement there as well. You can easily copy across to other accounts by simply dragging:

 

4. Reorder your profiles super easily

You can drag and drop all of your connected profiles on the left. It will also adjust the order of accounts in your Buffer browser extension. So in case you want to have all your Facebook or Twitter accounts closer together, take it for a spin:

 

Easily manage and update your schedule

For the most part, managing and accessing your schedule has always been a bit hidden away. With your amazing feedback, we’ve put it more prominently, so you can easily change when your updates are going out. You can also easily create a second schedule for different days of the week with just the click of a button:

 

 

Link shortening, team members and more

We’ve also worked hard to make the interface around team members, shortening URLs and general settings a lot more intuitive and accessible. Hit the menu button on the top right and set everything up the way you want. Did I mention that you can connect your custom bit.ly account to track your URLs with more detailed analytics? All that in the account menu here:

We’ve got several link shortening options for you available. Whichever one is best, simply choose it and of course you can also have different shorteners for different accounts:

Want to collaborate with co-workers and friends on filling up your Buffer? Invite them over in the team members tab:

  

Where is Buffer going?

We’ve been speaking to lots and lots of you over the last 6 months while building the new Buffer. All the amazing insights from conversations have helped us shape the vision for Buffer.

One of the key realizations we’ve had was that the Buffer web app isn’t necessarily the best place to share with Buffer. If you get up in the morning, chances are you are using one of the awesome news reading apps out there, on top of Twitter, Facebook and your browser to find great articles and content to read. So instead, to truly make Buffering smarter, we’ve worked with dozens of new apps who you can now Buffer from:

With this recent iteration, the Buffer web version is more tailored to manage and learn about your social sharing. It’s become more of a place to check on how well your posts are performing and to move and edit updates in your queue more easily. As more and more awesome developers have built on top of the Buffer API, adding to your Buffer from anywhere has already become a ton easier.

We want to really focus on spreading the smarter Buffer sharing functionality across the web, be it with Buffer buttons, which over 10,000 sites have already put on their site or through great new integrations. When Mark Zuckerberg said that:

“Every year, we are sharing double the amount of what we shared the year before.”

As Zuckerberg’s law of sharing becomes more and more evident and we all share more and more, knowing which social network to post to and how well you are doing becomes more and more important too. That is exactly what we want to focus on with Buffer and what we’ll execute for every day in the coming months. It’s an exciting ride were we hope we can help lots and lots more people lead more efficient lives.

Whoa, we covered a lot there! With both new apps out, we are of course dying to hear your feedback. Give the new web app a go. What do you like? Where could we improve? I’d love to hear your thoughts on this! 

Oh and be sure to check out our stylish new iPhone app too:

About the Author

Leo Widrich

Co-founder and CMO at Buffer. I enjoy writing about lifehacks, social media tips and updates to Buffer. For some more personal posts, check out leostartsup.

  • Rani

    Not to be a downer, but…2 things aren’t addressed that really limit Buffer:

    I read the email about the update and got very excited: “move posts to the top
    in one click” — sadly that isn’t actually in the release ((unless I’m missing it? Please tell me I am!)) One of the most frustrating things is how hard it is to reorder your posts when they are several – especially if images are involved. I don’t want a random order – I’m very particular about the order. ((I’ve suggested this and voted on others who have as well in the forums))

    LinkedIn company page — it’s still missing. I checked again…Without this tool, Buffer cannot be a 1-stop platform to manage your social media. ((again — I’ve entered this in the forum – others have voted for it – we’ve requested updates…silence))

    Also curious about Pinterest integration?

    • http://www.liewcf.com/ LiewCF

      +1 “move posts to the top in one click”

      wait. there’s “move to top” when you mousehover a scheduled post!

      • LeoWid

        Great point guys, so every update that is already in your Buffer should have a “move to top” button. I think we didn’t do a great job explaining that it’s not a button for adding to top when you are about to add it to the Buffer. Let me know if that helps at all! :)

        • http://www.facebook.com/rani.monson Rani Monson

          Just tried this out. Great improvement. Thanks! Was a bit surprised / curious that after you select “move this to the top” I actually got moved to the top as well vs. being left where I was. I then have to keep scrolling back to where I was at the very bottom…which is where the newest items get added. Not how I would have expected it to behave.

      • Rani

        Awesome. Thanks!

    • http://www.LoveTheCool.net/ LoveTheCool

      yes, LinkedIn company page integration would be awesome.

      • LeoWid

        ah yes, definitely planned – hopefully LinkedIn can give us access to it soon! :)

        • Rani

          Really appreciate the response. Can you please share a bit more on this? Specifically – how it’s integrated in Hootsuite if it’s not available?

        • ApogeeResults

          Any update on this? It would, indeed, be awesome.

    • http://tripzaar.com/ Andrew Cross

      ditto on some sort of pinterest integration. a lot of the articles i post have pictures that would be awesome to strip out and post to pinterest.

    • http://www.facebook.com/profile.php?id=603260759 Eric Penny Mens

      I have also contacted them several times about your first issue. I thought it was going to be fixed but for some odd reason I think they have decided shuffle is an acceptable alternative option.

  • http://www.thenailthatsticksup.com/ Sam

    Add Klout integration next?

    • LeoWid

      Awesome idea Sam, we’ll definitely look into that! :)

  • http://twitter.com/chill_creations Chill Creations

    Nice! Please add scheduled updates (select a date), so we can stop using other services like HootSuite and Tweetdeck for that

    • http://www.LoveTheCool.net/ LoveTheCool

      Right, I so want to stop using Hootsuite! Especially since they added that new ‘feature’ that opens their app whenever you click on a Twitter link on the web. Ugh!

      • JamesDiGioia

        FYI, you can turn that off – at least in Chrome -> right click the Hootlet button -> options -> link twitter status… -> turn to off. I hated it too. Also hated how they just turned it on w/o telling us.

  • http://innovationimitation.com/ Mike Polischuk

    Amazing job, guys! Really good product work, reimagining the user-experience, I’m really impressed.

    Keep up the great work!
    p.s.
    small typo: http://www.diigo.com/item/image/1sbe4/e6jg

    • LeoWid

      thanks Mike and will fix that typo! :)

  • http://www.facebook.com/fedmich Federico Garcia

    Good job guys :) Love the new UI changes. Lesser clicks are needed this time. +1

    • LeoWid

      thanks Federico! :)

  • http://twitter.com/MMMotorsports Emme Hall

    I may be doing it wrong, but I set up a few posts with photos to go facebook, then did the whole drag and drop to a twitter account, and none of the pictures transferred. So I went ahead and added them manually. Then when I went back to proofread the FB posts, THOSE photos were gone, save one. What’s worse, to manually add the photos what I really had to do was delete the whole post and start over, as there is no way to add a photo as an edit.

    Again I could be doing it wrong. It’s been known to happen.

    • LeoWid

      Hi Emme, oh no, that’s definitely a bug, working on getting this fixed asap, so glad you are letting me know!

  • Mairaj Pirzada

    Awesome, it is!

  • Mairaj Pirzada

    Need something to ask – Where to find my referral link?

    • LeoWid

      thanks! :)

      • Mairaj Pirzada

        ah? answer, please.

        • http://twitter.com/AI_FollowUs Anglo Italian

          try bufferapp.com/referrals :)

  • http://www.west17media.com West17Media

    I’ve already moved off the product, since the auto-schedule came to HS, but I see the direction you are going in – this was my hope for your future and so I’m likely to come back when you add the next round of updates. I imagine it will provide the right value for me to again pay for your service. Keep up the good work. HS is leaving some serious holes in the market, I hope you guys spot them and fill them. With that you will be peers and we’ll all be using both, whereas today it’s really more of a ‘do I need buffer?’ type situation. *For us anyway, I’m guessing not for others.*

    • LeoWid

      wow, that is awesome to hear, would love to help with any more questions! :)

      • http://www.west17media.com West17Media

        I don’t have any questions. Sorry that I led you to think I did. PS. Thanks for responding Leo.

  • http://www.purecaffeine.com/ Nathanael Boehm

    Cool, and didn’t know you could drag onto other profiles – that’ll come in handy when I typically schedule for Twitter and then choose what to share on Facebook from that.

    • LeoWid

      Hi Nathanael, that is awesome to hear, so glad you find that helpful! :)

  • http://www.facebook.com/kerstyann Kersten Anderson

    Loving the new updates, but there are some things to be desired. One of your e-mails said you would have the option to have buffer post on the most high traffic times for your account to get the most exposure for your posts…I do not see that feature.

    Also, would it be possible to have Buffer connect to your Facebook and Twitter followers? Such as when you are posting to your twitter and you want to tag someone, that as you type options for followers appears…similar to the way Facebook does it these days? Just a suggestion, it would make the app so much more user friendly.

    All in all I LOVE your product and use it more than any other social media platform that I have. Thanks for constantly making it better and better.

    • LeoWid

      Hi Kersten,

      Great to hear from you and yes – tagging people is very high up on our list, I hope we can have this soon for you! :)

      Really glad you are liking the new changes.

  • http://www.facebook.com/gnewell Graeme Newell

    Awesome update. Loving what you’re doing here. Thanks for the wonderful customer service and integrating our suggestions. Really appreciate all the hard work.

    • LeoWid

      Hi Graeme, thanks a lot for the kind words, really glad you liking the update!

  • http://twitter.com/chrisguillebeau Chris Guillebeau

    Just dropping in to say… great work! I have really appreciated your attention to detail and committment to improving what is already an excellent resource.

    • LeoWid

      wow, Chris, thanks so much for stopping by, that means a lot coming from you! :)

  • http://nichpakaich.com/ Nichive

    This new BufferApp is amazing, I just getting more and more pleased. Good job!
    One thing I wish, is to be able to repeat buffered tweets in a pattern or group.

  • http://twitter.com/HealyHoops Healy Jones

    Web UI update is very cool! Nice update.

  • http://www.PuraVidaMultiMedia.com/ CAELAN HUNTRESS

    Love the new layout. Keep up the great work!

  • http://twitter.com/samtoll samtoll

    I really like using buffer on my desktop, but I just bailed on the IOS platform and adopted the Android. If I am in Facebook and want to add a post to my buffer, I have to copy move to the buffer app and paste. This is not really easy/useful to do on the run… Am I (hopefully) missing something?

  • Michael Yung

    Great works !! But where is Google+, Google+, Google+ integration?

  • http://www.mamo.ch/ mamophoto

    where is the referall link?

  • http://www.famesbond.com/ aditya menon

    Curse you G+ for no write API.

  • Andrew Dubinsky

    Which blog engine does this use? It’s really well done.

  • http://www.facebook.com/CherylMorrisWalder Cheryl Morris Walder

    What about adding StumbleUpon and/or Tumblr Integration? Particularly StumbleUpon.. GoogleReader? The ability to manage/publish RSS feed streams would be a nice feature to add and so would options that allowed for integration with ITunes and YouTube or another similar type of Social Media and Video Sharing site application..Having an option to Add to My Feedly would be a very welcome improvemnet too…

  • http://twitter.com/Robncampbell Robin Campbell

    Love diving into all the latest updates you guys are dishing us. Nice work on the drag and drop and the Top Posts marker is a really solid addition!

  • http://be.net/carloshndz Carlos

    Loved

  • http://stephenwayne.com Stephen Wayne

    Andriod app?

    • http://nichpakaich.net/ Nicholas Sihotang

      TweetCaster has it.

  • willi saefudin

    Thanks alot nice to be tray

  • http://www.facebook.com/heenalr Heenal Rajani

    Great job! Is an iPad app on the way?

  • AutoBodyGal

    Great work and I love everything here…just signed up for a new account and will be requiring that my team members do the same. But, I don’t see a way to track Google+. Am I missing this (I hope!) or will it be added anytime soon? We have a new blog/magazine that is going live in January that will be closely associated with our circles and I would love a way to track that. Other than that, this product is the best out there and is going to replace our Hootsuite at the first of the year! Keep up the great work guys and have a Happy New Year! :)

  • http://twitter.com/JChapmanAuthor John Chapman

    One thing missing from your guide – You don’t mention ‘TOP TWEET’ which appears as a green flash on some tweets.

  • http://twitter.com/JChapmanAuthor John Chapman

    One improvement I could suggest would be to have the next tweet to be sent out and the Tweet entry box to float and remain visible as the page is scrolled.

  • Bogdan Chertes

    +1 for people Tagging feature, but I can’t believe no one asked for Google+, it would be good to have it.

  • http://www.facebook.com/amirsimantov Amir Simantov

    Hi, it would be useful for me if I could post to fb group!

  • http://twitter.com/greatpoetrymhf MARY HELEN FERRIS

    this is great thanks kindly

  • http://twitter.com/YouEverySecond YES You Every Second

    Wow! Great app!!! Definitely going to try it in a few minutes!!! :D

  • asshu

    I thought Yourls will be added. But no luck.

    Would like to know if you add in near future

  • http://twitter.com/daily_paa Joanna Finn-Stephens

    Love Buffer, but would like to use it for more than 12 accounts, as well as G+. Also, is there a way to edit the content of a scheduled post without having to go into each account separately & make the post edit?