This week on #bufferchat, our community talked all about chat bots — what they are, how they can be used, how to build one, and everything in between.

Read on to discover all of the awesome insights shared during the chat!

Catch our weekly Twitter chat, #bufferchat, at TWO times every Wednesday for valuable industry insights and to meet hundreds of other smart marketers and social media enthusiasts. Same topic, same place, just at different times – feel free to join in to whichever chat time works best for you!

4 pm AEDT (Sydney time)

9 am PT (San Francisco time)

Bufferchat on October 11, 2017 (Topic = All About Chat Bots)

This week’s stats: 
Bufferchat #1 (4 pm AEDT): 15 participants; reach of 1,044,741
Bufferchat #2 (9 am PT): 68 participants; reach of 1,261,439

Q1: What are chat bots and how do they work?

From the community:

See all the great answers to question 1 here!

Q2: Where might you find chat bots in action? What platforms do they live on?

From the community:

See all the great answers to question 2 here!

Q3: What are some examples of what a chat bot can help with? What are some of their purposes?

From the community:

 

See all the great answers to question 3 here!

Q4: What tools/platforms are out there to help build a chat bot?

From the community:

See all the great answers to question 4 here!

Q5: Have you come across any great chat bots? If so, tell us more about them!

From the community:

See all the great answers to question 5 here!

Q6: In your opinion, are chat bots a fleeting trend or the future of communication? Or something in between?

From the community:

See all the great answers to question 6 here!

Q7: Where can you discover cool chat bots and/or more resources about them?

From the community:

See all the great answers to question 7 here!


Thank you so much to our awesome community for sharing such great insights in this chat!

Do you have any comments or answers to these questions? Leave your thoughts in the comments! We’d love to hear from you!

Image sources: UnSplash

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Written by Arielle Tannenbaum

Arielle is the community strategist at Buffer. In addition to spending her time building community and designing meaningful experiences, she also enjoys healthy cooking, practicing yoga, modern dancing, traveling with her husband, and living mindfully.